REFUND AND RETURNS POLICY

(Returns & Exchanges)

■ Basic Policy
(OVERVIEW)
ALL DAY HAPPY DAYS ("our store") does not accept returns, exchanges, or cancellations for reasons of customer convenience. Please be sure to check the size, color, and details of the product before purchasing. As our products are made to order and are works of art, we kindly ask for your understanding.

■ Cases Eligible for Return or Exchange
(ELIGIBILITY FOR RETURNS)
We will accept a return or exchange only if the delivered product has one of the following problems.

  • The product has an obvious initial defect, damage, or stain
  • The product delivered differs from your order

*If the above applies, please contact uswithin 7 days of deliveryvia our contact form. Returns without prior notice cannot be accepted.

■ Cases Where Returns or Exchanges Are Refused
(NON-RETURNABLE ITEMS)
In the following cases, we cannot accept returns or exchanges even for defective products.

  • Contact made 8 or more days after the product arrived
  • Products that have been used or worn even once
  • Products that have acquired odors, stains, or scratches while in your possession
  • Loss or damage of product tags, packaging, or other included items
  • Reasons of customer convenience such as "wrong size" or "different from what I imagined"
  • Sale items and products clearly marked in advance as "non-returnable"

■ Return & Exchange Procedure
(RETURN PROCESS)

  1. Within 7 days of delivery, contact us via the CONTACT page with your order number, your name, and the condition of the product (the defective part).
  2. We will then guide you through the return or exchange procedure.
  3. For defective or incorrectly shipped products, we will cover the return shipping cost (cash on delivery).
  4. If no replacement stock is available, we will issue a refund instead.

■ Refunds
(REFUNDS)
Once the returned product arrives at our store and its condition has been confirmed, we will begin processing your refund. For credit card payments, the refund will be issued through your card company. Please note that depending on your card's closing date, the charge may first be debited and then offset or refunded in the following month or later.